FaqFrequently asked questions

Axacoins is a subsidiary part of Axa, a French multinational insurance firm headquartered in the 8th arrondissement of Paris that engages in global insurance, investment management, and other financial services.

In order to start working with our company are to open your personal account, where you will find all the information about your deposit and investment management. Just click "Create Account" tab at our portal.

You can invest in our company via one of three electronic wallets:

BitCoin
LiteCoin
Ethereum

Electronic wallet is a type of payment system, which is used for online transactions. Its functions are the same as of a debit or credit card. Electronic wallet shall be connected with customer's bank account or credit (debit) card for making payments. Electronic wallet is an account type with prepayment where customer can store his money for a future online transactions. Electronic wallet is protected by different verification means.

In order to make an electronic wallet you need to go to corresponding:

BitCoin
LiteCoin
Ethereum
CoinPayments
Coinbase

or other wallets, working with BTC.

Electronic wallets shall be refilled in accordance with the regulations that you can get acquainted with at payment systems web-sites or by using online exchange services.

From the point of online security, e-currencies are the most optimal transactions means. Usage of electronic wallets increases safety characteristics by several times in comparison with raditional payment means such as bankcard or bank transfer.

US dollar is accepted as payment currency at our company. Thus, you deposit is placed in this currency.

In order to register at our portal you need to click “Signup” at the main page of the web-site axacoins.com. After pointing your e-mail while registering you will get a password for logging into your account.

Based on the latest security investigations, we excluded customer’s password change at our portal, but you can always recover your access password by using “Password Reset” at the page of account data input.

At the page of account data input, you can select "Password Reset" function, and you will receive a new password to your email.

After logging into your account, you get access to all the statistical data of your investments, you can analyze profitability, monitor investment period, track the results of trading operations every day. All this information is available 24/7/365.

We strongly recommend keeping your account dat in a safe place. You had better not to use suspicious links to avoid phishing sites. Accidental or intentional distribution of your account data gives a huge risk of theft of both your data and your funds.

After transaction confirmation, the deposit is credited to your account instantly, and you can track your funds movement in your personal account. If you come across incorrect enrollment, please contact our support team and our staff will be glad to assist you.

Yes, it is possible to refill your deposit using the balance funds. Just turn to "Create Deposit" tab in "My Account" and you can make a deposit using your balance free funds.

No, this is not possible, as it significantly reduces your account security. Please use “Create Deposit” tab in order to make a deposit at our portal.

You can withdraw accrued profit daily, right after interest is accrued on your deposit.

You can turn to “Withdraw Funds” tab in your Personal Account to withdraw the accrued interest.

Withdrawal requests are processed automatically. This is to prevent fraud.

We recommend keeping entire deposit amount till investment period is over, this lets you get the maximum profit. However, in some cases we make exceptions and may return the deposit investment period is over. Please contact our support team and we will consider each case individually.

No. If we find that one member has more than one account, the entire funds will be frozen.

Partner program is a scheme that gives you an opportunity to earn more when you invite someone to our portal, and a person signs up, creates an account, and whenever he / she invests, you get a commission.

By clicking on “Partner Program” tab in your account, you can find your referral link. Use it to promote the project and receive referral income.